Confidential, MCITP, MCSE, CCNA, ITIL, ITAR

E-mail: 4229tech@gmail.com

SKYpe/Virtualization/Office 365

Engineer- architect

Microsoft UC Engineer with several years of fortune 500 enterprise experience with all versions of Microsoft Unified Communications products (Lync (2010, 2013), Office Communication Server (RTM, R2) and Live Communication Server (LCS).  Additional background with Windows Server (2000, 2003, 2008, 2012), Cisco routers and switches. Expert experience with Active Directory, Exchange, SQL, virtualization (Hyper-V, VMware) in enterprise environments. Additional experience with Office 365, BPOS-S and BPOS-D deployments. Exceptional customer facing and technical project management skills in enterprise environments. Experience in high-tech, defense, restaurant, hospitality, insurance, finance, payment card, health care, and aircraft industries.  Interim C6 clearance.

Certifications

 

Courses

Professional Experience

Fortune 50 Consulting Company

Infrastructure Architect/Engineer – Microsoft / VMware2014 - Present

Project Listing

Canadian Financial Enterprise Organization

Exchange / VMware SME

As an Exchange / VMware Architect, provided the discovery health assessment review to evaluate the current state of an in process migration of Exchange 2010 to Exchange 2013 within a virtualized (VMware) environment.  As the Exchange / VMware Consultant on the engagement I lead in the following:

·   Discovery of the current status of the Exchange 2013 migration in process

·   Evaluation of the existing VMware environment, remediated misconfigurations

·   Exchange server sizing and deployment within a production and DR environments

·   Participated in daily trouble shooting calls, and remediation

·   Produced Gap documentation with remediation recommendations, that was presented to project stakeholders

 

Large System Integrator

Lync 2013 SME

As a Lync 2013 Architect, provided the discovery and prior migration assessment to evaluate the current state of an incomplete migration of Lync 2010 to Lync 2013 (Enterprise edition).   As the UC Consultant on the engagement I lead in the following:

·   Discovery and resolution of incomplete Lync 2013 migration tasks (based on PowerShell tools)

·   Discovery and removal of redundant enterprise voice components; validation of enterprise voice deployment

·   Discovery and removal of LCS (Live Communication Server), OCS (Office Communication Server), Lync 2010 and 2013 Active Directory Organizational Units and service accounts as needed

·   Build, deployment documentation and reporting of existing Lync 2013 deployment and migration details

·   Optimized Lync Enterprise Voice configuration

·   Microsoft components: Active Directory, DNS

 

Ohio Engine Manufacturer

Lync 2013 SME

As a Lync 2013 Architect provided guidance and logistics in deployment of several enterprise Proof of Concept (POC) labs. Lync Enterprise 2013 – Cisco Call Manager and Acano conferencing solution integration with SIP trunks. As the UC Consultant on the engagement I lead in the following:

·   Schema, Forest, Domain object installation, configuration, troubleshooting and documentation (based on PowerShell and other tools)

·   Team coordination, project management and Lync 2013 build / design documentation

·   Lync test design and communication strategy

·   Documentation of Lync 2013 troubleshooting, and remediation

·   Future state strategy and recommendations

·   Microsoft components: Active Directory, DNS, Certificate Services

·   Liaison with ATT Hosting solutions in deployment of enterprise voice.  Other workloads include: IM. Presence, Desktop Sharing, Web Conferencing, P to P voice

·   POC deployment of Skype for Business

·   Deployment of SIP Trunks for Enterprise Voice

 

Large International Utility

Wintel - Virtualization SME

As the lead virtualization consultant focused on VMware host and guest deployment that was critical to a new data center migration for a North American Utility.  Compiled requirements configured and deployed ESX hosts and guest machines on HP blade servers for a data center migration project.  Met short deadline tasks, kept project migration on schedule.  Compiled and presented design, build documentation to stakeholders. Participated in after-hours work as required.

·   Attached Hitachi LUNs to VMware guest machines, installed HDS supporting software, attached additional LUNs are required

·   Conducted V to V and P to V migrations using VMware Converter and V-Motion, reconstruction (and certification) of guest machines after migrations (as required)

·   Prepared physical machines for physical migration to mitigate transportation issues (P to P)

·   Installed VMware Clustering for HA, DRS

·   Setup and configured new guest 2012 R2 Domain Controllers (Active Directory), DNS, OU’s. GPO’s on ESX hosts

·   Setup and configured trusts, synchronization with existing domain

·   Configured and installed additional guest machines, backup, user authentication, joined to the new enterprise domain.

·   Constructed and presented project design and build documentations in client presentations

 

Large International Oil and Gas Organization

Wintel – AD Migration SME

Part of a team migrating subsidiary from parent AD forest.  Responsible for using command line and PowerShell scripts to migrate AD and user objects to subsidiary forest.  Migrated, and tested GPO’s and OU’s and other AD objects.  Architected, deployed 2012 R2 domain controllers within a virtualized environment for deployment within the Softlayer cloud.

 

 

Cloud Managed Storage Services (CMSS)

Virtualization Architect

Sole architect and deployment of VMware ESX Host and vCenter Servers for an internal IBM project.  Made design, deployment and configuration recommendations to project stakeholders.  Phase I and phase II deployment.

·   Presented HA and DR plan to data center stakeholders

·   Implemented, tested and verified HA and DR ESX clustered environment

·   Installed and configured ESX host servers with LUN storage

·   Customized configuration for vCenter and ESX hosts for DNS, domain (AD) authentication, NTP, user permissions

·   Designed and deployed VMware Clusters for high availability and fault tolerance

·   Installed and configured Domain Controllers (with DNS and Active Directory), vCenter Server, and member servers.  Troubleshooted VMware deployment, remediated various network and infrastructure issues

·   Conducted Windows server upgrades (2003 to 2008) within VMware 4.0 environment in preparation for migration

·   Configuration and deployment of customized SNMP traps to integrate with IBM’s Netcool product.  Refined traps to meet customer’s requirements

·   Upgraded vCenter servers from version 5.1 to version 5.5, established Link Mode between two data centers

 

Large Northeast Financial Company

Microsoft Platform Architect

As Microsoft lead consultant conducted extensive Active Directory (AD) discovery and health assessment in regard to issues that were caused by corporate mergers and acquisitions.  Made written recommendations for remediation of present state AD issues and scalability to future state.  Designed and presented findings to corporate executives.

 

Big Three Auto Maker

Wintel - SME

Project team member focused reverse cloud migration from Office 365 to on premise environment.  Direct interface with customer on task status and task completion. 

·   Interface with international team members.

·   Discovery, diagnosis of severity and remediation of the following issues (with documentation): Active Directory server monitoring, server and user auditing, SCP, enterprise server patch management

 

AT&T 2012-2014

UC Consultant

Microsoft UC SME for on-site and remote deployment of Enterprise Lync Wave 14 (2010) and Wave 15 (2013).  Presentations to executives and stakeholders as required.  Technical architectural design documents, project plans and knowledge transfer to customers required.

Pre-Sales: SOW (Statement of Work) RFI, RFP responses.  Customer kick-off meetings, workshop presentations, Strategy and Roadmap documentation, gap analysis with RACI matrix.  Financial analysis (TCO, ROI) according to project (see below for details).

Post-Sales: Design documentation, deployment documentation, configuration, implementation, troubleshooting, testing and certification (see below for details).

 

§    Sole engineer in charge of company’s Professional Services Lync-SI (TAP) program requirements for Lync (Wave 15) Beta-1 refresh, Beta-2 and RTM versions.  Along with supporting documentation and scripting as required.

§    Installations of Lync (2013) Wave 15 RTM, Exchange 15 (2013), WAC, SCOM servers, Exchange UM and enterprise voice. 

§    Enterprise Lync deployments conducted on 2008 R2 and 2012 R2 servers with Active Directory, Certificate Services, DNS and DHCP

§    Installations of Lync Wave 15 (Beta 1 refresh, Beta 2) for Fortune 100 customer on Windows 2008 R2 server with Active Directory, DNS, DMZ server integration

§    Strategy and RoadMap strategic studies that include Avaya, Cisco, Lync UC vendor comparisons with deliverable documentation, TCO (Total Cost of Ownership) and other financial analyses

§    Lync 2010 migration to Lync 2013

§    Detailed health and readiness assessment studies with recommendations for enterprise voice, Office 365 integration and Acme Packet / Audiocodes SBC

§    Microsoft Server 2012 deployment with Hyper-V, AD DS, and SCSI storage

§    Deployment and configuration of Cisco UCS 6248 UP and Cisco 5108 blade chassis with B200, B250 and B440 Cisco blade servers using Hyper-V and VMware for AT&T’s Center of Excellence Lab, Richardson, Texas.

§    Polycom RMX, HDX setup and deployment with integration to SIP/IP hardphones (Nortel 8540, Polycom CX300, CX500, CX 600, VVX 500; SNOM 821, 710, 720, 760, 870)

§    Protocols: TCP, UDP, IP, MTLS, TLS, SIP, STUN, TURN, RTP, DNS, VoIP, SMTP, IMAP4

§    Applications: Server 2003 32 & 64 Bits; Server 2008 (R1, R2) 2012; ISA / TMG (Forefront Threat Management Gateway), Hyper-V; Vmware, Office 2010; Office Communicator (versions 2005, 2007, Lync 2010, 2013); Visio 2010; Live Meeting; Network Monitor; Office Communication Server (2007 RTM, R2, Lync (2010, 2013 - Standard and Enterprise); IIS(7), Certificate Services, MGPM, SQL Server (2005, 2008, 2012), SCCM (System Center Configuration Manager) Windows 7, Vsphere, AudioCodes Gateways, Wireshark

 

Slalom Consulting 2011-2012

Solution Architect

Customer facing, pre-sales and on site and remote deployment of BPOS-S, Office 365 cloud products for Microsoft Gold Partner.  Deployment of Lync Server (OCS Wave 14).  Develop customer requirements, designing deployments and migrations as required.  Project management technical design documents, roll out plans, and support programs for help desks as required.  Sharepoint deployment and administration as required.

§    OCS to Office 365 cloud federation / migration

§    BPOS-S deployment with Office Communicator Online and web based Live Meeting

§    Lync deployments with various configurations / functionality (as well as HA/DR deployments)

§    Exchange 2003 migration to Exchange Office 365

§    Windows 2008 R2 component services: Active Directory, DNS, DHCP, Network Load Balancing, IIS, Hyper-V, Certificate Services, ADFS, DirSync, Powershell

§    Customer server health checks, network assessments as required

§    Virtualization: Hyper-V and VMware

§    Unified Communications and Roadmap study for major bread company with Solution Alternatives

§    Lync Wave 15 Beta 1 refresh lab POC

§    Protocols: TCP, UDP, IP, MTLS, TLS, SIP, STUN, TURN, RTP, DNS, VoIP, SMTP, IMAP4

§    Applications: Server 2003 32 & 64 Bits; Server 2008 (R1, R2), ISA / TMG (Forefront Threat Management Gateway), Hyper-V; Office 2007; Office Communicator (versions 2005, 2007, Lync); Visio 2007; Live Meeting; Network Monitor; Office Communication Server (2007 RTM, R2, Lync, Standard and Enterprise); IIS(7), Certificate Services, MGPM, SQL Server (2005, 2008), Windows 7, Vsphere, AudioCodes Gateways, Wireshark

 

Azaleos Corporation 2010-2011

Enterprise Consultant

Customer facing, on site and remote deployment of Office Communication Server 2007 (R2 & R1; enterprise and standard editions) for Azaleos and Microsoft Enterprise Clients (V-Dash consultant). Deployment of Lync Server (OCS Wave 14).  Develop customer requirements and architecting deployments and migrations as required

§    Migration of Microsoft Enterprise customers to Microsoft Online Services (BPOS-D / Cloud) for Microsoft Online Services (MOS).  Roles include: Project Manager (PM) and Deployment Consultant Manager (DCM)

§    On premise migrations of enterprise customers from LCS to OCS 2007 R2; from LCS to Lync Server

§    Heavy use of Windows server components and tools including: Active Directory, DNS, Certificate Services, IIS, NetMon, Validation Tools, windows command line utilities

§    Enterprise installations of Windows 2008 (R1, R2) Enterprise with IIS 7, Certificate Services and Hyper-V deployments, Exchange 2010, SQL 2008

§    Project management (work package design, etc.) SME duties, backup solutions and documentation as required

§    Sales engineer services and customer support as required

§    Application deployments include Exchange 2010, SQL 2008, BES on 2008 R2 servers

§    Applications: Vista; Server 2003 32 & 64 Bit; Server 2008 (R1, R2), ISA / TMG (Forefront Threat Management Gateway), Hyper-V; Office 2007; Office Communicator (versions 2005, 2007); Visio 2007; Live Meeting; BES, Sharepoint, Network monitor; Live Communication Server 2005; Office Communication Server (2007 R1 R2, Lync, Standard and Enterprise); IIS, Certificate Services, SQL Server (2005, 2008);Windows 7; Vsphere, Wireshark; NetMon

§    Hardware: F5, Cisco hardware load balancers (HLB); firewalls

§    Protocols: TCP, UDP, IP, MTLS, TLS, SIP, STUN, TURN, RTP, DNS, VoIP, SMTP, IMAP4

 

Comsys2009-2010

Microsoft Corp, Irving, Texas

Unified Communications Support Engineer

§    Designed, configured, troubleshooted and deployed virtual Live Communication Server 2005, Office Communication Server 2007 (R2 & R1; Enterprise and Standard Editions ) for Microsoft Enterprise Clients

§    Heavy use of Windows server components and tools including: Active Directory, DNS, Certificate Services, IIS, NetMon, Validation Tools, Snooper, Route Helper, voice troubleshooting tools, windows command line utilities

§    Assisted customers with Live Communication Server (LCS) and Office Communication Server (OCS) architecture migrations from LCS to OCS, integration of OCS with Exchange Server Unified Messaging (2007, 2010)

§    Recent focus on Windows 2008 Enterprise with IIS 7, Certificate Services and Hyper-V deployments

§    Extensive troubleshooting, network analysis, firewall analysis, bandwidth analysis, with NetMon and Wireshark

§    Office Communication Server integration with Cisco Unified Communications Manager

§    Migration of LCS 2005 and OCS 2007 RTM deployments to OCS 2007 R2

§    Applications: Vista; Server 2003 32 & 64 Bit; Server 2008; ISA server, Hyper-V; Office 2007; Office Communicator (versions 2005, 2007); Visio 2007; Live Meeting; Network monitor; Live Communication Server 2005; Office Communication Server (2007 R1 R2, Standard and Enterprise); Exchange Server; SQL server; Clarify; MSSolve; Windows 7; Wireshark; NetMon

§    Hardware: F5, Cisco hardware load balancers (HLB); firewalls, Tanjay phones

§    Protocols: TCP, UDP, IP, MTLS, TLS, SIP, STUN, TURN, RTP, DNS, VoIP, SMTP, IMAP4

 

4 Ocean Systems2008-2009

Perot Systems, Plano, Texas

Senior Systems INTEL SPECIALIST

§    Designed, configured, troubleshooted and deployed virtual server lab (VMware), with Windows 2003 R2 domain controller and Vista clients to test and troubleshoot new application (concurrent logons) effecting major Perot Client.  Reported and documented deployment steps for project manager with network design maps

§    Windows 2000 server builds with terminal services deployment, patch management, service pack upgrades

§    Participated in project team meetings with upper management, assisted in designing a rollout schedule with testing methodology for final client certification and approval.  Configured production servers for final release.

§    Verified, trouble shooted TCP/IP, DHCP and DNS configurations for production servers

§           Advanced, customized scripting of *.conf files  for lab and customer configurations

§    Cisco 1721 router deployment, 2924 XL switch deployment, IOS upgrade and backup (TFTP), VPN configuration, VLAN installation

§    Software: Visio 2007, MS Project, IIS, UserLock, Virtual Center 1.0.4; 1.0.5;VMware-Converter, SysPrep, Windows 2003 (R2), Microsoft Office Communication Server R1,Centos 5.2 (Apache, VNC, Samba, Sendmail) Splunk

§    Hardware: Dell 2950, HP DL360, DL380 G5, Cisco 1721, Cisco 2924 XL, MacBook Pro

 

Midcom Corporation2008-2008

Raytheon professional services Company (RPC), Garland, Texas

RPS IT Internal Controls Manager

§    Management of General Computing Controls (GCC) audit / Critical Controls Review (CCR) for Garland, Texas, Columbus, Ohio and Reusselsheim, Germany sites with Raytheon finance, external auditors, and IT departments

§    Direct duties included stakeholder interviews, validation of control test results, observations, mitigation of issues, identification and deployment of best practices, and development of additional action plans

 

Raytheon Corporation, 2007-2008

Enterprise Service Integration (EsI), Garland, Texas

Technical Project Manager

§    Project management of simultaneous, multiple Raytheon enterprise projects.  Duties included scope definition, risk evaluation, budget management, project team formation, ordering CPE (Cisco routers, VAGs and switches) and circuits, meeting critical deadlines and milestones, validation of build of materials (BOM), capacity planning and evaluation.  Responsible for remediation of project issues and escalations.  Management of project teams which included 3-10 personnel.  Projects stakeholders included internal, external customers and vendors, domestic and international, budget range: $30,000 to $3.5 million

§    Asset management for required project hardware, tracking of purchased hardware; proper ordering, configuration, delivery and installation.  Exchange of end of life hardware for current manufactured supported hardware

§    Conducted regular meetings with customized reports and  presentations to stakeholders, supply chain

§    Led capacity management project concerning data center relocation from Long Beach, CA to Hartford, CT effecting 300 servers

§    Projects implemented with consideration of the Software Development Lifecycle, pertaining to COTS packages

§    Led infrastructure connectivity project, a segment of the $11.2 billion Army Warfighter FOCUS Program, part of the Warrior Training Alliance (WTA). In partnership with Computer Sciences Corporation (CSC) and General Dynamics Information Technology.

§    Led $450K project that provided disaster recovery connectivity (DS3) to a main Raytheon facility in partnership with vendors CSC and AT&T.  Coordinated Raytheon and AT&T construction, fiber pull, circuit test, demarc installation, quality presentation(s) and certification(s)

§    Certified Raytheon Information Security Administrator (RISA)

§    Software: Lotus Notes, Visio 2003, MS Project 2003, Sharepoint, Nessus, internal applications

§    Hardware: Cisco 1711, 1811, 3745, 2811

 

HLP Solutions2006-2007

Alliance Data Systems, Corporate Command Center / IT Solutions, Richardson, Texas

network engineer / IT Auditor

§    PCI (Payment Card Industry) IT Audit - compliance, remediation, security

§    SOX IT Audit, compliance, documentation, reporting, remediation, communications with upper management

§    Conducted server hardening on selected servers in order to control server access.  Secured Servers by disabling user access, services and protocols in compliance with audit controls.  Audited, evaluated and verified enterprise server backups.  Extensive discovery of network servers, applications (PGP, Clean Access, Exchange) policies and procedures (System Software Modifications, Change Control). Heavy utilization of command line utilities.  Interviewed server OS and application “owners”. Interdepartmental communications with several areas including change control

Signature Consulting2006-2006

General Dynamics / Satcom Technologies, Richardson, Texas

network engineer

§    Managed local Vertex RSI and Satcom Technologies site: desktops, laptops, printers, servers, provided solutions for help desk tickets.  Regular meetings with department heads to qualify business process requirements, regular interface with vendors to facilitate business process software upgrades and purchases

§    Catalyst 6504 setup and configuration

§    Rebuilt central office administration points on network application server

§    Built new Veritas backup solution (Backup Exec)

§    Implementations: Team Track (ADL application), Inventor 10, Vault 4, PADS (Mentor Graphics), Symantec Enterprise Vault, Backup Exec, Microsoft Applications

§    Ghosted Toshiba laptops for local deployment using new Ghost image

 

Incisive Information, Dallas, Texas (Selected, past engagements) 2000-2005

radomes, Dallas, Texas

IT Manager

§    Solely accountable for 100 node commercial class LAN and WAN connections.  Increased uptime by 20% through network infrastructure optimization.  Regular contact with telecom vendors for WAN upgrade (DSL / T1)

§    Developed Request for Proposals (RFPs) for new servers and desktops, evaluated RFPs from the manufacturers.  Responsible for recommending and purchasing all new hardware and software (IBM & Dell)

§    Re-designed the nightly back up (EMC Retrospect 7.0 software) for all servers and clients

§    Re-designed the Anti-Virus (Symantec) solution for servers and clients

§    Acted is the daily Network/MS Exchange 5.5 Administrator for clients, migration of Exchange 5.5 to 2003

§    Application support: Outlook, MAS 200, ACT!, Winfax Pro, Access, HourTrack

Education

Whiffltetree X - Home Owners Association President 2010-Present

Bachelor of Arts, State University Of New York
MCITP, MCSE, MCP, School of Engineering and Applied Science, SMU
Certified Raytheon Information Security Administrator (RISA)
CCNA #CSCO11133224
Cisco Academy Member
(Globalnet CCNA Training, By Todd Lammle)

ITIL Foundations
Candidate #956564

ITAR (International Traffic In Arms Regulations)

Life Guard Rye Playland, NY

Additional Education
(CEBS/Wharton School of Business)